Fort Community Credit Union (FCCU) has announced the promotion of three employees: Jeff Scheuerell, who will be assuming the role of chief experience officer; Josh Kline, who has been promoted to the position of chief financial officer, and Whitney Townsend, who is the company’s new director of business and community development.
The company announced the advancement of the three employees on Monday.
Jeff Scheuerell
According to a news release, Scheuerell joined FCCU in 2020 as the manager of the credit union’s main branch in Fort Atkinson, arriving with 22 years of retail management experience.
Four months later, Scheuerell was promoted to director of member services. Within that role, he managed all member services across FCCU’s five branches during the height of the COVID-19 pandemic shutdown.
In his newest position, Scheuerell joins FCCU’s executive management team as vice president of member experience/chief experience officer, the release stated.
“We are excited to promote Jeff once again. His love of community service and wealth of management experience have been integral to our operations during the last two unpredictable years. Jeff embodies our mission, putting the member at the center of everything we do,” Sue Johnson, FCCU president and chief executive officer, was quoted as saying in the release.
The release noted that Scheuerell and his wife, Leigh Ann, are longtime residents of Fort Atkinson and have raised their two children in the community. Their daughter, Elly, is in her sophomore year at the University of Wisconsin-Madison, and their son, Eli, is in his sophomore year at Fort Atkinson High School.
Scheuerell is a member since 2021 of the Rotary Club of Fort Atkinson and volunteers on the board of VOICES Chorale Boosters and Band Boosters at the Fort Atkinson High School, the release stated.
Josh Kline
Within the release, Kline’s history at FCCU is described as “a textbook example” of the well-known Drake lyric, ‘Started from the bottom, now we’re here.’”
Kline was hired in 2012 as a part-time teller at the FCCU Whitewater branch and transitioned to the role of accounting assistant in 2015, the release stated.
After receiving his Bachelor’s in Business Administration in accounting from the University of Wisconsin-Whitewater in 2016, Kline was hired full-time as an accountant. After receiving his master’s degree in finance from UW-Whitewater in 2019, Kline was promoted to the position of controller.
Earlier this year, the release continued, Kline was promoted to vice president of accounting and finance.
In his newest promotion, Kline has assumed the duties of chief financial officer. He has been with the company for 11 years, the release noted.
“Josh has done an amazing job leading our accounting team and managing the investment portfolio. He is an integral part of our executive team,” Johnson said in the release.
Kline holds a Certified Credit Union Investments Professional (CCUIP) designation. Additionally, he is in his second of a three-year educational opportunity with Credit Union National Association Management School. Upon completion, he will earn the Certified Credit Union Executive (CCUE) designation, the release stated.
Kline volunteers his time in the community, serving as the treasurer of the Fort Atkinson Historical Society and United Way of Jefferson and North Walworth Counties. He has previously served as treasurer for the South Central Chapter of Credit Unions.
Kline and his wife, Sarah, live in Whitewater. The couple welcomed their firstborn son into the world in December.
Whitney Townsend
According to the release, in 2018, Townsend joined FCCU as branch manager of the south side branch in Fort Atkinson, and mortgage and consumer loan officer.
While serving in those roles, the release noted that Townsend “made financial education a priority.”
Among her endeavors, Townsend presented at annual “Home Buyer Happy Hour” events, worked with students in the classroom, served as host in online educational videos, and focused on member financial well-being during the lending process, the release stated.
The following year, Townsend completed a financial counseling certification program, described within the release as “rigorous.” Program completion earned her the Certified Credit Union Financial Counselor (CCUFC) designation, the release noted.
As stated in the release, as an FCCU financial coach, “Townsend is equipped with the skills and knowledge to guide members through sound financial decisions.”
In her new role as director of business and community development, Townsend plans to “foster relationships with FCCU’s business partners and coordinate community events, volunteers, and financial education efforts,” the release continued.
“We are excited to share Whitney’s passion for financial literacy and community support with our local employers and charitable organizations. She is looking forward to partnering with our local employers to offer valuable financial services and education to help their employees thrive,” Johnson said.
Townsend has spent time within the community as a volunteer. Her experiences include serving as a board member since 2013 with the Badgerland After School Enrichment Program (BASE), as a member since 2017 of the Rotary Club of Fort Atkinson, and as the School Partnership Committee chairperson since 2020 with The Unity Project.
When not at work, Townsend enjoys hiking, kayaking, yoga and time with her family. Married to a Latino, Townsend is passionate about advancing diversity, equity and inclusion, according to the release.
Jeff Scheuerell
Josh Kline
Whitney Townsend
This post has already been read 3603 times!
